5 benefits of having managed services for Office 365 and Azure
The constant changes today suffer companies by market pressures and the need to react quickly to them, drive them to ride the Microsoft cloud progressively. However, its implementation is only part of the equation.
In fact, in order to obtain a flexible IT model that truly help reduce costs, improve productivity and gain agility, we need something else to end up getting the benefits promised by the cloud.
I'm on cloud Now what?
Companies that move to the cloud it difficult to answer this question because many of them have no contingency plans nor the resources nor necessary to monitor and properly manage their applications, services and systems in the cloud experience.
The cloud simplifies the management of applications we have in Microsoft Azure and especially everything related to Office 365, although IT departments must also be able to react to problems or new needs, finding quick solutions to ensure business continuity. The challenge of knowing how to manage this new scenario and also do effectively, keeping some control and getting all the juice out of being in the cloud also appears.
All this overload IT departments colapsándolos with new situations that prevent them from engaging in higher - value tasks, causing even requesting to hire specialized personnel management technologies such as Office 365 and Azure, evolve at breakneck speed.
What is the cost of having staff skilled workforce in cloud?
Having specialists in the cloud not only carries the typical costs of payroll, insurance, vacation, falls, etc ... but above all the constant need for investment in staff is always prepared and trained on platforms that evolve every day.
Indeed, apart from labor costs, it is therefore necessary that staff spend much of their working day in keeping abreast of all developments and find out how they impact your case, so that for a company in which Cloud is not your business, all this represents a high cost and difficult to sustain.
Why do companies opt for managed cloud services?
If we compare the above costs have personnel on staff against having a specialist manage, monitor, detect and solve problems of our applications and infrastructure and get the most out of the cloud, the difference is very significant supplier.
Having a managed cloud service partner can be very beneficial for:
1-Reduce personnel costs: Hire sufficient staff and above all, keep always been with the changes and improvements that constantly introduces Microsoft is extremely expensive compared to having the services of a provider whose business focus is the cloud and offers competitive and predictable cost.
2-Reduce consumption costs cloud: A managed service provider can handle as Softeng reduce consumption of resources in the cloud. For example, we can detect that certain services or applications on Azure unused or little used at certain times of the day and automatically turn off those services, reducing customer costs.
3-Increase efficiency: Staff IT companies often have many responsibilities and it is impossible to keep abreast of the developments that month Microsoft introduced into the cloud, so it is difficult for them to respond quickly to needs that when appear, they are new to them. Instead, suppliers specialized in managed cloud, working with many customers and be continuously informed by Microsoft, can resolve issues faster services.
4-Improve our business: Managed services enable companies to significantly reduce their dedication in tasks that have no direct impact on your business and can devote their time to focus on more strategic objectives.
5. Reduce Risk: cloud managed services guarantee customer flexibility to have a maximum response time. In addition, specialists cloud providers Microsoft, can not only solve the problem more quickly, but thanks to proactive monitoring tools available to them, often can be anticipated before the problem impact on the client.
A managed services contract consists of coverage, service level and a fixed monthly fee that covers all services required by the customer.
The basic coverages included may extend beyond own management and monitoring of our systems in the cloud, to include: Consulting and first level support, guarantee availability of certain resources, ability to scale incidents to Microsoft, implementation of optimization strategies IT as maintenance, helpdesk services, etc ...
In addition, thanks to the flexibility of these services, businesses can choose hybrid options depending on the complexity of its infrastructure in the cloud, combining the dedication of its own IT department services provider managed cloud services.
How you can help Softeng?
We have seen why have managed services by a specialist cloud provider Microsoft offers important business benefits and this is where Softeng can help. And with our customizable solution we protect your data, servers, services and critical applications in the cloud.
The most common coverages are:
Monitoring and management of cloud services (Microsoft Azure and Office 365)
Remote Assistance to support and / or adjustments to the configuration of the cloud.
Possibility cases Escalation Microsoft with top priority.
Protection solutions and business continuity
Maintenance of contingency plans
Maintaining critical business applications
Consulting services for complex tasks that require more expertise
in person or via Skype, visits by a Microsoft certified engineer
Guaranteed response times, depending on the level of service required by the client.
Our proven experience with the benefits of managed services will help you achieve your main objective: To improve the competitiveness of your company