Premium managed services
Protecting and maintaining your servers, cloud services and critical applications of your company is essential to be competitive, as an unstable system, with risks or incidents, has a very negative impact on your company.
That is why SOFTENG has designed an infrastructure maintenance service that includes an automatic monitoring of all services, regardless of whether they are in the cloud or not, which allows us to carry out preventive and corrective actions at the necessary time . Its coverage extends beyond its own management and support, protecting your critical data, servers, services and applications in the cloud, helping companies continue their path to digital transformation.
The service is customizable according to the client's requirements, being the most common coverage:
- Monitoring and management of servers and critical applications.
- Monitoring and management of cloud services (Azure and Office 365)
- Remote assistance for support and / or adjustments in the configuration of your systems.
- Monthly advisory meetings and consulting by a Microsoft engineer.
- Development of contingency plans.
- Security management.
- Design strategies to optimize your systems
- Guaranteed response times, depending on the level of service you require.
In addition, we offer our customers our portal, which allows us to obtain intelligent security recommendations, provision and control licenses as well as visualize usage, billing, optimization and cost forecasting.
SOFTENG is the Spanish company with the most competences among Microsoft partners for having more references and certified engineers in the execution of projects in Azure and Office 365 / Microsoft 365, having won multiple awards in recent years.
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