Adam Foods, a group of food companies with over 100 years of history and leading brands such as Cuétara, Artiach, Birba, Phoskitos, La Piara, Carlit, Pekis, Aneto, Granja San Francisco, Panrico, Bocadelia and Pez, continues to drive innovation with the support of Softeng.

On this occasion, the company’s Quality area has taken a key step in the digital modernization of its document processes.

“At Adam Foods we are convinced that digital innovation, as a key lever for business transformation, must be at the service of people and, through them, at the service of the organization. Thanks to the Artificial Intelligence agent developed in collaboration with Softeng, we have managed to make our team work more naturally and efficiently, freeing up time to focus on those tasks that really add value.”

Isidro Rodríguez Ureña, Head of Digital Innovation and Information Systems, Adam Foods.

A daily challenge among hundreds of documents…

The Quality area of Adam Foods works daily with large volumes of stored documentation, so having quick access to this information provides important benefits such as:

  • Reduced time to find information.
  • Elimination of bottlenecks in operational processes.

An AI Agent that transforms the way we access information

From Softeng we propose an AI Agent that transforms the way the Quality area team accesses information, simplifying queries and optimizing the search process.

It is a search engine based on Artificial Intelligence that allows users a humanized interaction with the information, obtaining accurate answers in natural language through an agile, intuitive and secure user experience.

Less time searching. More time for what’s important

The implementation of this AI solution brings immediate benefits to the day-to-day work of the Adam Foods Quality team, especially in terms of time savings:

  • Immediate and efficient access to relevant information, eliminating manual searches and considerably reducing the time spent on these searches.
  • Increased productivity in the Quality area, allowing the team to have more time for higher value tasks.
  • Secure and controlled access to sensitive data, ensuring the privacy and confidentiality of stored information.

Technology at the service of people

This case demonstrates how innovation is not just a thing of the future, but a tangible reality when technology is put at the service of people.

Softeng, as a specialist partner in Microsoft technology, uses Copilot Studio and advanced capabilities of Microsoft Power Platform to develop the AI agent, taking advantage of direct integration into Microsoft Teams; intuitive interaction in natural language, facilitating a clearer and more human communication between the AI agent and users; as well as the security offered by the Microsoft ecosystem.

This collaboration highlights the value of the trust placed by Adam Foods in Softeng, highlighting, especially, its model of accompanying the IT team and the identification of use cases to incorporate digital innovation safely.