{"id":7342,"date":"2023-05-25T00:00:00","date_gmt":"2023-05-24T22:00:00","guid":{"rendered":"https:\/\/www.softeng.es\/blog\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\/"},"modified":"2024-11-12T16:03:22","modified_gmt":"2024-11-12T15:03:22","slug":"4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications","status":"publish","type":"post","link":"https:\/\/www.softeng.es\/en\/blog\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\/","title":{"rendered":"4 use cases leveraging the potential of AI and ChatGPT to create next-generation applications"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column][vc_wp_text el_class=&#8217;section-post-default&#8217;]<\/p>\n<p> <a href=\"https:\/\/www.softeng.es\/eventos\/evento-digital-como-maximizar-el-valor-de-tus-datos-con-tecnologias-de-analitica-avanzada-y-chatgpt\/\"><br \/>\n  <strong> Digital event:<\/strong><br \/>\n<\/a> Discover how to maximize the value of your data with advanced analytics and ChatGPT technologies. <span style=\"color: #ff7133;\"><br \/>\n  <strong><br \/>\n    <span style=\"color: #ff7133;\"><br \/>\n      <a style=\"color: #ff7133;\" href=\"https:\/\/www.softeng.es\/eventos\/evento-digital-descubre-como-conectar-chatgpt-con-tus-datos-de-negocio-de-manera-segura-y-sacarles-el-maximo-partido\/\" target=\"_blank\" rel=\"noopener\">Attend the on-demand event!<\/a><br \/>\n    <\/span><br \/>\n  <\/strong><br \/>\n<\/span><\/p>\n<hr>\n<p>Artificial intelligence (AI) and Generative Pre-trained Transformer (GPT) technology have emerged as powerful tools capable of transforming the way companies operate and make strategic decisions. The adoption of these technologies to drive digital innovation will generate a very significant impact for those companies that are able to <strong>maximize their potential by creating next-generation business applications<\/strong>.<\/p>\n<p>In this article, we <strong>explore the benefits of AI adoption with ChatGPT<\/strong> through 4 use cases, using the capabilities of Microsoft Azure Cognitive Services and Azure OpenAI Services:<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.softeng.es\/en\/blog\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\/#1_Improve_the_user_experience_and_reduce_the_workload_of_the_Helpdesk_team\" >1. Improve the user experience and reduce the workload of the Helpdesk team.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.softeng.es\/en\/blog\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\/#2_Improve_productivity_and_personal_organization\" >2. Improve productivity and personal organization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.softeng.es\/en\/blog\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\/#3_Increase_engagement_and_drive_sales\" >3. Increase engagement and drive sales<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.softeng.es\/en\/blog\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\/#4_Increase_the_efficiency_of_business_processes_with_quick_access_to_information\" >4. Increase the efficiency of business processes with quick access to information.<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1_Improve_the_user_experience_and_reduce_the_workload_of_the_Helpdesk_team\"><\/span><span style=\"color: #001689;\">1. Improve the user experience and reduce the workload of the Helpdesk team.<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong><br \/>\n  <span style=\"color: #0067fb;\">Business application: <\/span><br \/>\n<\/strong>Virtual customer service assistant.<\/p>\n<p><strong><span style=\"color: #0067fb;\">How<\/span>:<\/strong> By leveraging the potential of Azure Cognitive Services&#8217; Language Understanding Conversational AI Service (LUIS), the virtual assistant is able to interact naturally and provide faster and more accurate responses to user queries and even understand the intent of the query.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_Improve_productivity_and_personal_organization\"><\/span><span style=\"color: #001689;\">2. Improve productivity and personal organization<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"color: #0067fb;\"><br \/>\n  <strong>Business application:<\/strong><br \/>\n<\/span> Personalized virtual assistant for task management.<\/p>\n<p><span style=\"color: #0067fb;\"><br \/>\n  <strong>How:<\/strong><br \/>\n<\/span> Using Language Understanding (LUIS) and Text Analytics, the assistant can understand user requests and questions, track tasks, send reminders and provide personalized recommendations.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Increase_engagement_and_drive_sales\"><\/span><span style=\"color: #001689;\">3. Increase engagement and drive sales<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"color: #0067fb;\"><br \/>\n  <strong>Business application:<\/strong><br \/>\n<\/span> Virtual assistant for personalized recommendations.<\/p>\n<p><span style=\"color: #0067fb;\"><strong>How:<\/strong> <\/span>ChatGPT can be combined with Azure Cognitive Services&#8217; Personalizer service to develop a virtual assistant that provides personalized recommendations to users based on data history and behavioral patterns, among others.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"4_Increase_the_efficiency_of_business_processes_with_quick_access_to_information\"><\/span><span style=\"color: #001689;\">4. Increase the efficiency of business processes with quick access to information.<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"color: #0067fb;\"><br \/>\n  <strong>Business application:<\/strong><br \/>\n<\/span> Virtual assistant for internal corporate information search.<\/p>\n<p><span style=\"color: #0067fb;\"><br \/>\n  <strong>How:<\/strong><br \/>\n<\/span> Leveraging Azure Cognitive Search to perform semantic searches by indexing all types of documents, files and internal databases, along with ChatGPT offering a conversational interface to process user queries, with the goal of finding specific information faster, more accurately and securely.<\/p>\n<p>As artificial intelligence and GPT technology continue to evolve, more use cases will emerge whose application in business processes will become an important part of the business process.  <em>must  <\/em>in digitally ambitious companies, due to its great usefulness and efficiency, in order to continue advancing their business objectives in an increasingly competitive world.<\/p>\n<p><a href=\"https:\/\/www.softeng.es\/eventos\/evento-digital-como-maximizar-el-valor-de-tus-datos-con-tecnologias-de-analitica-avanzada-y-chatgpt\/\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-5419\" title=\"Discover how to maximize the value of your data with advanced analytics and ChatGPT technologies.\" alt=\"\" width=\"745\" height=\"206\" sizes=\"auto, (max-width: 745px) 100vw, 745px\" src=\"\/wp-content\/uploads\/2023\/12\/Banner-Evento-Digital-Data-IA-min-1024x284-2.png\"><\/a><\/p>\n<p> <a href=\"https:\/\/www.softeng.es\/eventos\/evento-digital-como-maximizar-el-valor-de-tus-datos-con-tecnologias-de-analitica-avanzada-y-chatgpt\/\"><br \/>\n  <strong> Discover in this digital event<\/strong><br \/>\n<\/a> how to build a modern Data Warehouse and how to connect ChatGPT with your business data in a secure way, through different use cases and practical examples. <span style=\"color: #ff7133;\"><br \/>\n  <strong><br \/>\n    <a style=\"color: #ff7133;\" href=\"https:\/\/www.softeng.es\/eventos\/evento-digital-como-maximizar-el-valor-de-tus-datos-con-tecnologias-de-analitica-avanzada-y-chatgpt\/\">Access the event on demand!<\/a><br \/>\n  <\/strong><br \/>\n<\/span><\/p>\n<p>[\/vc_wp_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_wp_text el_class=&#8217;section-post-default&#8217;] Digital event: Discover how to maximize the value of your data with advanced analytics and ChatGPT technologies. Attend the on-demand event! Artificial intelligence (AI) and Generative Pre-trained Transformer (GPT) technology have emerged as powerful tools capable of transforming the way companies operate and make strategic decisions. The adoption of these technologies to drive [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2560,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[88,84,86],"tags":[],"categoria_posts":[],"class_list":["post-7342","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-apps-en","category-data-ai-en","category-digitalization"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>4 use cases leveraging the potential of AI and ChatGPT to create next-generation applications - Softeng<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.softeng.es\/en\/blog\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"4 use cases leveraging the potential of AI and ChatGPT to create next-generation applications - Softeng\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_wp_text el_class=&#8217;section-post-default&#8217;] Digital event: Discover how to maximize the value of your data with advanced analytics and ChatGPT technologies. Attend the on-demand event! Artificial intelligence (AI) and Generative Pre-trained Transformer (GPT) technology have emerged as powerful tools capable of transforming the way companies operate and make strategic decisions. The adoption of these technologies to drive [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.softeng.es\/en\/blog\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\/\" \/>\n<meta property=\"og:site_name\" content=\"Softeng\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-24T22:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-12T15:03:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/softengpro-70ed12f7b2-hffch2b7behabaau.z02.azurefd.net\/blobsoftengpro70ed12f7b2\/wp-content\/uploads\/2023\/05\/4-casos-de-uso-de-IA-con-ChatGPT.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"1229\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Daniel Navarro\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Daniel Navarro\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.softeng.es\\\/en\\\/blog\\\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.softeng.es\\\/en\\\/blog\\\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\\\/\"},\"author\":{\"name\":\"Daniel Navarro\",\"@id\":\"https:\\\/\\\/www.softeng.es\\\/en\\\/#\\\/schema\\\/person\\\/ed4f333f0a809c0610c9f7d9f224ff09\"},\"headline\":\"4 use cases leveraging the potential of AI and ChatGPT to create next-generation applications\",\"datePublished\":\"2023-05-24T22:00:00+00:00\",\"dateModified\":\"2024-11-12T15:03:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.softeng.es\\\/en\\\/blog\\\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\\\/\"},\"wordCount\":424,\"publisher\":{\"@id\":\"https:\\\/\\\/www.softeng.es\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.softeng.es\\\/en\\\/blog\\\/4-use-cases-leveraging-the-potential-of-ai-and-chatgpt-to-create-next-generation-applications\\\/#primaryimage\"},\"thumbnailUrl\":\"\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/4-casos-de-uso-de-IA-con-ChatGPT.jpg\",\"articleSection\":[\"BUSINESS APPS\",\"DATA &amp; 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