{"id":71853,"date":"2026-01-12T17:29:53","date_gmt":"2026-01-12T16:29:53","guid":{"rendered":"https:\/\/www.softeng.es\/blog\/how-to-improve-patient-care-with-artificial-intelligence\/"},"modified":"2026-06-04T10:43:03","modified_gmt":"2026-06-04T08:43:03","slug":"how-to-improve-patient-care-with-artificial-intelligence","status":"publish","type":"post","link":"https:\/\/www.softeng.es\/en\/blog\/how-to-improve-patient-care-with-artificial-intelligence\/","title":{"rendered":"How to improve patient care with Artificial Intelligence"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=”” el_class=”section-post-default”]Improving the patient experience is now a priority for clinics, hospitals and pharmacies. However, managing questions about treatments, appointments or medication requires time and resources that many do not have. That is why Artificial Intelligence has become the key to offering faster, more efficient and accessible care. <\/strong><\/p>\n

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The challenge: overburdened care and lack of availability<\/span><\/h2>\n

Every day, healthcare departments handle thousands of queries: questions about medication, appointment availability, treatment instructions or prescription refills.<\/p>\n

The high volume of consultations means diverting resources, extending schedules or taking on an operational burden that is difficult to sustain. And although care teams work with dedication, the reality is that they cannot always respond with the immediacy that patients expect. <\/p>\n

To avoid high waiting times, saturation and a decrease in service quality, many organizations in the pharmaceutical sector are already incorporating Artificial Intelligence in specific use cases.<\/p>\n

The solution: an AI Agent assisting patients<\/span><\/h2>\n

According to Forrester<\/a>, more than 75% of healthcare organizations expect AI to improve their efficiency and the quality of communication with patients and policyholders.<\/p>\n

The Patient Assistant Agent<\/strong> is an intelligent agent available 24\/7, capable of answering frequently asked questions about treatments or medications.<\/p>\n

Integrated into the web, the app or channels such as WhatsApp, the Agent provides clear, validated and consistent information, adapting to the context and learning over time to improve the quality of each response.<\/p>\n

What can the AI Patient Assistant Agent do?<\/span><\/h3>\n