Premium Managed Services
Protect and maintain your servers, services in the cloud and critical applications of your company is essential to be competitive, because an unstable system, with risks or incidents, has a very negative impact on your company.
That is why SOFTENG has designed an infrastructure maintenance service that includes an automatic monitoring of all services, regardless of whether they are in the cloud or not, which allows us to carry out preventive and corrective actions at the necessary time . Its coverage extends beyond the management and support itself, protecting your data, servers, services and critical applications in the cloud, helping companies to continue their path towards digital transformation.
The service is customizable according to the client's requirements, being the most common coverages:
- Monitoring and management of servers and critical applications.
- Monitoring and management of cloud services (Azure and Office 365)
- Remote assistance for support and / or adjustments in the configuration of your systems.
- In-person consulting visits by a Microsoft engineer.
- Preparation of contingency plans.
- Security management.
- Design strategies to optimize your systems
- Guaranteed response times, according to the level of service you require.
In addition, we offer our customers our portal that allows to obtain intelligent security recommendations, supply and control the licenses as well as visualize the use, billing and forecasting of costs.
SOFTENG is the Spanish company with the most competencies among Microsoft partners, because it has more proven references and certified and experienced engineers in the execution of Microsoft technology projects. Since 1997 , we provide solutions to our customers value and good results.
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